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PINKY’S HANDYMAN & HOME IMPROVEMENT PRIVACY POLICY

 

Effective Date: 01-01-2026

Pinky’s Handyman & Home Improvement (“Pinky’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information provided by customers and visitors.

 

1. INFORMATION WE COLLECT

We may collect the following information when you contact us, request service, or book online:

  • Name
  • Phone number
  • Email address
  • Service address
  • Details about your service request
  • Payment information (processed securely through third-party providers)

We only collect information necessary to provide our services.

 

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Schedule and perform services
  • Communicate about appointments, estimates, and invoices
  • Process payments
  • Improve our services and customer experience
  • Send service-related messages or follow-ups

We do not sell your personal information.

 

3. TEXT MESSAGES & EMAIL COMMUNICATION

If you provide your phone number or email address, you may receive:

  • Appointment confirmations
  • Service updates
  • Invoices or payment reminders

You may opt out of non-essential communications at any time.

 

4. PAYMENT INFORMATION

Payments are processed through secure third-party payment processors. Pinky’s does not store full credit card or payment details.

 

5. SHARING OF INFORMATION

We do not share personal information with third parties except:

  • When required to provide services (e.g., payment processing, scheduling software)
  • When required by law

 

6. PHOTOS & MARKETING

With your permission, we may take before-and-after photos of completed work for documentation or marketing purposes. Photos will not include personal identifying information.

 

7. DATA SECURITY

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

 

8. YOUR RIGHTS

You may request to:

  • Review your personal information
  • Update incorrect information
  • Request deletion of non-essential data

To make a request, contact us using the information below.

 

9. THIRD-PARTY SERVICES

Our website and booking tools may use third-party services (such as Jobber, Google, or social media platforms). These services have their own privacy policies, and Pinky’s is not responsible for their practices.

 

10. POLICY UPDATES

This Privacy Policy may be updated from time to time. Updates will be posted with a revised effective date.

 

11. CONTACT INFORMATION

If you have questions about this Privacy Policy or your personal information, contact:

Pinky’s Handyman & Home Improvement

📍 Knoxville, TN

📞 865-800-0098

📧 Hello@PinkysHandyman.com